Contact Us

We'd Love to Hear From You

Whether you have questions about our services, need help booking an appointment, require technical support, or would like to partner with us, our team is here to assist you.

At Doctora24 Limited, we are committed to providing timely, professional, and friendly support to our patients, healthcare providers, and partners.


Get in Touch

Head Office

Doctora24 Limited

No. 25 Chediya Ukku,
Airport Road,
Kano, Kano State,
Nigeria.


Telephone

+234 810 183 7585


Email

General Enquiries:
support@doctora247.com

Healthcare Provider Enquiries:
providers@doctora247.com

Business & Partnerships:
partnerships@doctora247.com

Privacy & Data Protection:
privacy@doctora247.com


Website

www.doctora247.com


Customer Support

Our support team is available to assist you with:

  • Booking and managing appointments

  • Account registration and login issues

  • Payment enquiries

  • Technical support

  • General enquiries

  • Complaints and feedback

  • Healthcare provider onboarding

  • Partnership opportunities

We aim to respond to all enquiries as promptly as possible.


Healthcare Emergencies

Doctora24 is NOT an emergency medical service.

If you are experiencing a medical emergency, including severe chest pain, difficulty breathing, loss of consciousness, severe bleeding, stroke symptoms, seizures, or any other life-threatening condition, immediately contact your local emergency services or proceed to the nearest hospital or healthcare facility.


Feedback and Complaints

Your feedback helps us improve our services.

If you have a compliment, suggestion, complaint, or concern regarding our Platform or the services provided, please contact us through any of the channels above. Every complaint is treated seriously and handled in accordance with our Complaints Handling Policy.


Business Partnerships

We welcome collaboration with:

  • Hospitals

  • Clinics

  • Medical Centres

  • Diagnostic Centres

  • Pharmacies

  • Healthcare Professionals

  • Health Maintenance Organizations (HMOs)

  • Government Agencies

  • Non-Governmental Organizations (NGOs)

  • Corporate Organizations

  • Health Technology Companies

If you are interested in partnering with Doctora24 Limited, please contact us at:

partnerships@doctora247.com


Connect With Us

Follow Doctora24 on our official social media platforms for healthcare tips, service updates, announcements, and community engagement.

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Send Us a Message

You can also contact us directly by completing the contact form on this page.

 



 


Our Commitment to You

At Doctora24 Limited, we value every enquiry and strive to provide courteous, professional, and timely assistance. Whether you are a patient seeking healthcare, a healthcare professional interested in joining our platform, or an organization exploring partnership opportunities, we look forward to hearing from you.


Doctora24 Limited

Healthcare Without Boundaries